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Customer Experience Associate


Job Type

Global Operations

About the Role

🔑 Key Responsibilities:

  1. Respond promptly and professionally to customer inquiries, providing effective solutions.

  2. Maintain accurate records of customer interactions and transactions.

  3. Collaborate closely with team members to ensure customer satisfaction.

  4. Identify and escalate issues to the relevant departments when necessary.

  5. Continuously expand your knowledge about our products and services to provide up-to-date information to customers.

📝 Requirements:

  1. Fluent in English, with excellent verbal and written communication skills

  2. Strong problem-solving and analytical abilities

  3. Effective multitasking and prioritization skills

  4. Positive attitude and genuine passion for delivering outstanding customer service

  5. Previous experience in customer service is preferred

If you are looking for an opportunity to contribute to a dynamic team and make a difference in customers' lives, we want to hear from you! Join us on our journey by applying now!

To apply, please send your resume and cover letter to []

About the Company

Join hands with UTO Services to unlock the true potential with us. We have now grown our team with 185% growth rate from starting point, we are now ready taking next stage of CX Transformation to measure VOC & VOE with best data analysis approaches and tools.
We are proud to have collaborated with many success partners as we call our employees, always keen to grow our partnership more. Thank you for trusting us to consider UTO at your career path.

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