About the Role
About the Company
UTO innovative in providing a seamless unified interface between BPO and IT services for our global clients through high efficiency, professionalism, delivering, flexibility, innovation and diversity that maximizes ROI for our clients and improve CEX cycle with a clear Journey Mapping. To further as a corporate managed services provider in BPO with grow of the local community. We are also moving forward consistently into a stronger and more vibrant space with decentralized operations everywhere.
Acts as a strategic partner on the leadership team and works closely with the team to ensure they are meeting performance expectations.
Coaches and develops the team to ensure they are delivering against key business metrics.
Looks for methods to improve quality, efficiency and productivity, reduce costs, increase profits, or improve control measures.
Works collaboratively to develop and/or improve systems, processes, controls and procedures that improve the overall efficiency of the firm and insure excellent client service.
Provides timely, accurate and complete reports on the operating condition of the company.
Manages the overall strategy, purpose, and vision of the entire Human Resources function: benefits, payroll, learning and development, culture, performance management, and succession planning.
Leads and develop a team across multiple locations and over various functions.
Motivates and leads a high-performance management team.
Attracts, recruits, and retains required members of the executive team not currently in place
Provides mentoring as a cornerstone to the management career development program. Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved.
Work autonomously while ensuring CEO expectations are readily met and exceeded.
Fosters a success-oriented, accountable environment within the company.
Represents the firm with clients, investors, and business partners.
Business Administration or similar relevant field
In-depth knowledge of different business functions such as HR, Finance, marketing etc.
Hands on experience in fundraising, strategic planning and business development
Good knowledge of data analysis and KPIs
Familiarity IT/Business infrastructure
Outstanding organizational and time management skills
Excellent interpersonal and leadership skills
Great communication and presentation skills
Creative and out of the box critical thinking